How to Play on the PCSO Elotto App

How to Play on the PCSO Elotto App: Introduction

How to Play on the PCSO Elotto App: The PCSO E-Lotto app allows users to conveniently purchase tickets and play the official lottery games of the Philippine Charity Sweepstakes Office (PCSO) online. The app was launched in 2020 as part of PCSO’s initiative to expand access to its lottery products through digital channels.

Some key benefits of playing the lottery via the PCSO E-Lotto app include:

  • Convenience – Players can purchase tickets anytime, anywhere, via their mobile device without going to a physical lottery outlet.
  • Accessibility – The app opens access to PCSO lottery games even for players who don’t live near physical outlets.
  • Security – Purchases and winnings are linked to the player’s E-Lotto account, avoiding risks associated with paper tickets.
  • Notification – Players get notified of winnings instantly via the app and can quickly check past draws and tickets.
  • Responsible gaming – The app safeguards responsible play, such as daily/weekly purchase limits.

By playing the official PCSO lottery games through the E-Lotto app, users can enjoy the same games in a more convenient and secure digital format. The app provides a new way to access PCSO lotteries while upholding the integrity and public trust associated with PCSO.


How to Play on the PCSO Elotto App: Downloading and Installing the App

The PCSO E-Lotto app is available for download on iOS and Android devices.

Where to Download

  • iOS: Download the application from the App Store. Search for “PCSO E-Lotto” or go directly to the app page.
  • Android: Get the app on Google Play. Search for “PCSO E-Lotto” or go directly to the app page.


The E-Lotto app requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

For Android, the app requires 5.0 and up. It works on most Android tablets and phones.

App Permissions

Upon installing the app, you will be asked to allow specific permissions for the app to function correctly:

  • Location – Needed to show lottery outlets near you and for validating tickets.
  • Storage – Required for saving draw results, tickets, and other app data.
  • Camera – Optionally used for scanning tickets and QR codes in the app.

The app does not access any unnecessary data or functions on your device outside of its core features. All data is kept secure and not shared with third parties.

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How to Play on the PCSO Elotto App: Creating an Account

You’ll first need to create an account to play the games on the PCSO E-Lotto app. This quick and easy process involves providing some basic personal information.

Launch the E-Lotto app and tap the “Register” button to register. You’ll be prompted to enter details like your name, birthdate, mobile number, and home address. These details are needed to verify your identity and you are within the required minimum age of 18 years old to play the lottery.

After entering your information, you’ll need to create a username and password for your account. Choose a strong password that is challenging for others to guess. You’ll use this login each time you access your account.

Once you submit your registration details, you’ll receive a one-time PIN via SMS to the mobile number you provided. Enter this PIN to verify your mobile number belongs to you. The app may also ask you to upload a valid ID for an additional age and identity verification layer.

After you verified your account, you can easily access your dashboard by logging in with your username and password. From here, you can deposit funds, check your game history, claim prizes, and manage all account aspects.

Keep your login details secure, as you are responsible for any activity on your account. Never share your password with anyone else. You can also change your password anytime through the Account Settings if you feel it has been compromised.

Creating an account with valid information is crucial to play E-Lotto responsibly and securely. The verification steps ensure you are who you say you are and prevent minors from accessing the games. If you need help in registering, you can contact customer support for assistance.


How to Play on the PCSO Elotto App: Funding Your Account

One of the first steps to playing the games on the PCSO E-Lotto app is adding funds to your account. This section will cover the various payment methods available, minimum and maximum funding amounts, and how long deposits take to process.

Payment Methods

The PCSO E-Lotto app offers several secure options for depositing funds into your account:

  • Debit/Credit Cards – Visa and MasterCard branded debit and credit cards issued by central banks are accepted.
  • E-Wallets – You can instantly fund your account using popular e-wallets like GCash, GrabPay, Maya, and PayMaya.
  • Over-the-Counter Bank Deposit – Make a cash or check deposit at any nationwide BDO, Metrobank, or Unionbank branch.
  • Online Bank Transfer – Initiate a bank transfer from your internet or mobile banking app. Bank transfer options include BDO, Metrobank, RCBC, Unionbank, and more.

Funding Limits

The minimum amount to deposit is ₱100. There is no maximum limit on deposits. However, any single deposit over ₱50,000 will require a source of funds verification.

Processing Time

  • Debit/Credit Card and E-Wallet deposits are processed instantly.
  • Over-the-counter deposits take 1-2 banking days.
  • Online Bank Transfers take 1-3 banking days, depending on your bank.

Once deposited, funds are available immediately for gameplay upon a clearing. The app will notify you once your deposit is successfully received.


How to Play on the PCSO Elotto App: Purchasing Tickets

To purchase tickets on the PCSO E-Lotto app, tap the “Buy Tickets” button on the main menu. This will take you to the ticket purchasing screen.

On this screen, you can select which game you want to play. The app offers the following PCSO lottery games:

  • 6/42 Lotto
  • 6/45 Mega Lotto
  • 6/49 Super Lotto
  • 6/55 Grand Lotto
  • 4-Digit Game
  • Swertres Lotto

Tap on the game you want to play to bring up the play slip. Here, you can can use quick pick option or choose you lucky numbers manually to have the numbers randomly generated. You can also choose how many draws you want to play.

After selecting your ticket options, tap “Add to Cart” to put the ticket in your cart. You can buy many tickets in one transaction.

When ready, tap “Check Out” to proceed. You will need to confirm your ticket purchase.

Ticket Prices

The ticket price may vary depending on the type of game:

  • 6/42 Lotto: P24 per combination
  • 6/45 Mega Lotto: P36 per combination
  • 6/49 Super Lotto: P20 per combination
  • 6/55 Grand Lotto: P40 per combination
  • 4-Digit Game: P10 per combination
  • Swertres Lotto: P12 per combination

You can purchase multiple combinations on one ticket to increase your chances of winning. Discounts are offered for bulk purchases.

Promos and Discounts

The app regularly offers promos and discounts for ticket purchases. This includes:

  • Happy Hour Discounts: Get 15% off tickets between 9–11 am daily
  • Weekly Discounts: 25% off on Wednesdays
  • Loyalty Rewards: Earn 1 point for every P10 spent, redeem points for discounts

Be sure to check the Promos section of the app before purchasing to take advantage of any available deals. Buying tickets on the app provides more discounts than buying at retail outlets.

How to Play on the PCSO Elotto App

How to Play on the PCSO Elotto App: Checking Results

On draw days, held every Monday, Wednesday, and Friday, official results are posted on the PCSO website by 9 pm PHT. To check if you have a winning ticket:

  1. Open the E-Lotto app on your mobile device.
  2. Tap on “My Games,” which shows your ticket purchases.
  3. Review the winning numbers shown for each game. Matching numbers will be highlighted on your ticket.
  4. A winning message will display if you have a prize-winning ticket. Tap “Claim Prize” to start the prize-claiming process.

Winning numbers will also be displayed in the app’s home screen banner after the draw. You can scroll through past drawings and check results for previous tickets purchased.

It’s quick and easy to see if you’re a winner from the E-Lotto app. Results are uploaded instantly after the draw, so you don’t have to wait to determine if your numbers hit. With 24/7 access to draw results, you can check anytime.

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How to Play on the PCSO Elotto App: Claiming Prizes

One of the best parts of playing the PCSO E-Lotto is claiming prizes when you win. Here’s what you need to know about claiming prizes:

Requirements for Claiming

To claim a prize, you’ll need to provide the following:

  • Provide a valid ID or passport to ensure your identity and age
  • Your winning ticket number
  • Access to your E-Lotto account that purchased the ticket

Make sure your identification matches the details used to create your E-Lotto account. This is required for security and verification purposes.

Processing Time

Once you’ve submitted a valid claim with all required documentation, the processing time is approximately 15-20 business days. This allows the PCSO to verify your win and process the payout securely.

You’ll receive a confirmation email when your prize claim has been received. Another notification will be sent when verification is complete, and the prize money has been successfully transferred to your E-Lotto account.

Unclaimed Prizes

Any prizes that are not claimed within one year of the draw date will be forfeited. This includes any unclaimed jackpot prizes. Check your tickets regularly and submit prize claims promptly to ensure you get awnings.

Unclaimed prize money is used to support health and charity programs managed by the PCSO. So be sure to claim your prizes as soon as possible after the draw.

By following the requirements and understanding the process, you can smoothly claim any prizes you win on the E-Lotto. Contact customer support if you have any other questions about claiming your wins.

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How to Play on the PCSO Elotto App: Securing Your Account

Protecting your account on the PCSO E-Lotto app is extremely important, as it contains sensitive information like your personal details, transaction history, and any winnings. Here are some tips to keep your account secure:

Use a Strong Password

Your password is the first line of defense for your account. Avoid easy-to-guess passwords like your birthday or name. Instead, create a long, complex password with upper and lowercase letters, numbers, and symbols. Enable two-factor authentication for extra security.

Set Up Two-Factor Authentication

The Two-factor authentication (2FA) adds an extra layer of security by asking you to put a randomly generated code from your phone when logging in. This ensures that even if someone has your password, they can’t easily access your account without the 2FA code. Enable 2FA in your E-Lotto account settings.

Be Wary of Phishing Attempts

Beware of emails or messages asking you to click suspicious links to “secure your account” or “claim a prize.” These could be phishing attempts to take your login credentials. Never click links in unsolicited messages. Instead, manually login to your E-Lotto account.

Monitor Your Account Activity

Check your E-Lotto account history to ensure no unauthorized transactions or suspicious activity. Report any issues immediately to E-Lotto customer support.

Report Security Issues

If your account was accessed without consent, change your password immediately and contact E-Lotto support. Report phishing emails or other security issues so they can be addressed quickly.

Keeping your E-Lotto account safe requires vigilance. But taking basic security precautions like strong passwords and 2FA protects your sensitive information and gives you peace of mind.

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Responsible Gambling

While playing the online lottery can be an enjoyable form of entertainment, it’s important to gamble responsibly. Here are some tips:

Set Limits

Decide on a budget for lottery tickets and stick to it. Spend what you can afford to lose. Consider setting a weekly or monthly limit on how much you’ll spend on tickets.

Take Breaks

Avoid playing compulsively or when you’re emotionally vulnerable. Take breaks and do other activities you enjoy.Never try to recover losses or try to win back what you’ve spent.

Understand the Odds

Know that the odds are stacked against you. The possibility of hitting it rich in the lottery are meager. Know that your chances of winning should be reasonable.

Watch for Warning Signs

Look out for signs you may have a gambling problem, like needing to bet more and more, hiding your gambling, or gambling causing issues in your relationships or finances.

Get Help if Needed

If you are concerned you may have a gambling addiction, reach out for help. You can access resources like counseling, support groups, and toll-free helplines. The sooner you get assistance, the better.

Play for Fun

Approach lottery games as entertainment rather than as a way to make money. Only spend disposable income, not bills or household money. Enjoy playing responsibly within your predetermined limits.

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Customer Support

The PCSO E-Lotto app offers comprehensive customer support to ensure a smooth user experience.

Contact Information

If you have any issues or questions while using the application, you can contact with customer support through the following channels:

  • Email:
  • Phone: 1-800-555-1234 (toll-free)
  • Live chat: Available in the app by tapping the button in the bottom right corner


Many common questions and issues are addressed in the app’s FAQ section, which you can access by clicking the “?” icon. The FAQs cover managing your account, buying tickets, claiming prizes, and troubleshooting problems. Reading through the FAQs can quickly provide answers to many queries.

Response Time

The customer support team expect to answer to all inquiries within 24 hours. For urgent issues, you can use the live chat function in the app for real-time assistance. Phone and email support are 24/7 available, with the quickest responses during regular business hours.

Common Issues

Some of the most frequent issues that customer support can help with include:

  • Resetting passwords
  • Managing payment methods
  • Questions about winning numbers and prize claims
  • App crashing or freezing
  • Unclaimed prizes
  • Suspicious activity on account

The customer support agents are trained to diagnose problems and provide solutions quickly. They can guide you through any process in the app and explain how different features work.

With multiple contact options and knowledgeable staff, the PCSO E-Lotto customer support team is available to make your experience with the app smooth and enjoyable. Don’t hesitate to reach out for assistance.

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